D4vd Privacy Policy – Protection of Malaysian User Information

D4vd is committed to protecting your privacy. This policy explains how we collect, use, and store the personal information of users on our platform in Malaysia.

Effective: January 2026

Information We Collect

When you register and use d4vd's services, we collect several categories of information to ensure a safe and seamless experience. These categories include:

Account information: Full name, date of birth, email address, phone number, and encrypted password collected at registration.
Device and browser information: Device type, operating system, IP address, browser type, and other technical data automatically transmitted when you browse the platform.
Payment information: Transaction details in Malaysian Ringgit (RM/MYR), including the payment method used, but not full card numbers, which are never stored directly by d4vd.
Cookies and tracking data: Session data, language preferences, and in-platform activity records via cookies and similar tracking technologies.
Usage data: Betting records, games played, active session duration, and interactions with platform features, for service improvement purposes.

We only collect information necessary for the purposes stated in this policy and do not request data beyond what is required for platform operations.

How We Use Your Information

D4vd uses the information collected for the following purposes:

Verifying user identity during registration and login to ensure account security.
Processing deposits and withdrawals in MYR and verifying the legitimacy of financial transactions.
Providing effective customer support and responding to account or platform-related enquiries.
Sending important account notifications, active promotions, and platform updates via email or push notifications.
Monitoring and preventing fraudulent activity, money laundering, or violations of our terms of use.
To comply with applicable legal and regulatory requirements in Malaysia.
Improving platform design, performance, and content based on usage patterns analysed in aggregate.

Cookies, Tracking & User Preferences

The d4vd platform uses session and persistent cookies to maintain your login, store language preferences, and analyse how users interact with the platform. Technical cookies are essential for proper platform operation, while analytics cookies can be managed through your browser settings.

You can configure your browser to reject or delete cookies at any time, though this may affect the functionality of certain parts of the platform. We do not use tracking technologies to share user data with third-party advertisers without your explicit consent.

Data Storage, Security & Sharing

All d4vd user data is stored on servers secured with SSL/TLS encryption and multi-layered access controls. We follow a data minimisation policy, retaining information only for as long as necessary for operational purposes or legal obligations.

D4vd does not sell or rent user personal information to any third party for marketing purposes. Information may be shared only in the following circumstances:

Payment service providers: To process valid MYR transactions, payment details are shared with licensed payment processors.
Legal authorities: When required by Malaysian law or upon a valid request from the relevant authorities.
Fraud prevention: In cases involving fraud investigations or unlawful activity, relevant information may be shared with the appropriate parties.

All third parties receiving user data are required to uphold data protection standards equivalent to those in this policy.

User Rights & How to Contact Us

As a d4vd user, you have the following rights regarding your personal information:

Right to access: You may request a copy of the personal information we hold about you at any time.
Right to rectification: If your information is inaccurate or out of date, you have the right to request a correction through your account settings or by contacting customer support.
Right to erasure: You may request the deletion of your account and personal information, subject to legal obligations that may require us to retain certain records for a specified period.
Right to object: You may object to the processing of your data for specific purposes, such as direct marketing.

This Privacy Policy may be updated from time to time to reflect changes in law or platform practices. Users will be notified of any material changes via a notice on the website or to their registered email address.

For any enquiries, access requests, or concerns regarding your data privacy at d4vd, please reach out to our team via:

Support email: [email protected]

Have More Questions About Your Privacy?

Check out our FAQ page or register an account to start enjoying the d4vd platform with complete confidence.

View FAQ Register Account